ICAN Service Impact Dashboard

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Quarterly Overview

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People supported

217

Contacts through ICAN Hub

578

Interventions delivered

250

Referrals into ICAN

Referrals out of ICAN

Volunteers

Volunteer hours

Average waiting time

10 days

Source: ICAN Hub Q1 data.

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Interventions Delivered

\n Total people receiving interventions: 217\n

1:1 Emotional Support: 122
Group Activities: 50
Information & Advice (IAA): 217
Early Help & Support: 120
Online (Silvercloud): 10

Service Experience

People asked

People satisfied

Satisfaction

100%

All respondents reported a positive experience with the support they received.

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Incoming Referrals

GP surgeries: 12
CMHTs / SPOA: 11
ICAN Primary Care OTs: 4
111 p2: 0
Other organisations: 39

Outgoing Referrals

GP surgeries: 20
Third sector organisations: 25
CMHTs / SPOA: 0
ICAN Primary Care OTs: 0
Other services: 0

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People Supported by Quarter

\n Q1 from ICAN Hub data; Q2 as shared previously\n

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\n In Quarter 1 (April–June), the ICAN Service supported 217 individuals, delivered 250 interventions, and handled 578 contacts through the hub. The team accepted 74 incoming referrals and made 45 outgoing referrals to partner services. With\n 8 volunteers contributing 96 hours, the service maintained an average wait of 10 days. Among those asked, 100% reported a positive experience of support.\n

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Ican Service Impact Dashboard – Html Mockup