Manage support tickets & CRM
Gleap brings your customer support workspace into ChatGPT. Search and triage tickets, look up contacts and companies, reply to customers or add an internal note, keep your help center up to date, and check support metrics without leaving the conversation.
Ask for the open high-priority tickets that are still unassigned, pull a customer's full history before you answer them, draft a help center article in every language you support, or compare this month's first response time to last month's. Sales teams can move deals through CRM pipelines, and product teams can search feature requests and survey responses.
Connecting takes a single sign-in: authorize with your Gleap account, choose the project ChatGPT may access, and you are set. Every action runs with your own Gleap permissions.
ከGleap ጋር ሲገናኙ፣ ChatGPT ለጥያቄዎችዎ አውድ ለመስጠት ተዛማጅ ውይይቶችን እና ትውስታዎችን ለዚህ መተግበሪያ ሊያጋራ ይችላል። የGleap የዚህ ውሂብ አጠቃቀም በውሎቹ እና የግላዊነት ፖሊሲው ይገዛል። ትውስታን ካነቁ፣ ከመተግበሪያው የመጣ ውሂብ ጠቃሚ መረጃን ወይም ጥቆማዎችን በቅድሚያ ለመስጠት ጥቅም ላይ ሊውል ይችላል። ChatGPT ከተገናኙ መተግበሪያዎች የሚመጣን ውሂብ ጨምሮ፣ የሥልጠና ውሂብ ምርጫዎችዎን ሁልጊዜ ያከብራል። መተግበሪያዎችን መጠቀም ከፍ ያለ ስጋት ሊያስከትል ይችላል። በቅንብሮችዎ ውስጥ በማንኛውም ጊዜ ምርጫዎችዎን ማስተዳደር ወይም ከመተግበሪያዎች ጋር ያለውን ግንኙነት ማቋረጥ ይችላሉ። ተጨማሪ ይወቁ