Hiver in Gmail
Triage email, draft replies
Connect ChatGPT to your Hiver shared inboxes. Ask questions about the conversations your team handles in Gmail: search and read conversations, find the emails behind a Gmail thread, see who is on an inbox and which tags and SLA policies apply. Move work forward without leaving the chat: add internal notes visible only to your team, apply or remove tags, and save reply drafts for a teammate to review and send. Administrators can also pull inbox reports directly: conversation volume, response performance, SLA compliance, agent workload, CSAT, sentiment, and per-company support summaries. Every action uses your own Hiver account and permissions, so you only ever see the shared inboxes you are a member of, writes are attributed to you, and nothing is ever sent to a customer by the app itself.
App
Hiver in Gmail
Information
- Developer
- GREXIT, INC.
- Category
- Business & Operations
- Version
- 1.0.0
When connected to Hiver in Gmail, ChatGPT may share relevant chats and memories with this app to help provide context for your requests. Hiver in Gmail’s use of this data is subject to their terms and privacy policy. If you have Memory enabled, data from the app may be used to proactively provide helpful information or suggestions. ChatGPT always respects your training data preferences, including for data from connected apps. Use of apps may come with elevated risk. You can manage your preferences or disconnect from apps anytime in your settings. Learn more