Modem
Search and triage feedback
Modem groups customer feedback from chat, issue trackers, and support inboxes into topics, people, and companies. From ChatGPT you can search that graph in natural language ("What are customers saying about billing this month?"), run the Modem Agent, and update your workspace directly: reprioritize topics, merge duplicate companies or people, and keep customer records current. Connecting uses OAuth; search (data:read) and agent/write access (agent:invoke) are granted separately, and write tools act under your existing role in the Modem organization you authorize. Requires a Modem account.
App
Modem
Information
- Developer
- Modem Labs Inc.
- Category
- Business & Operations
- Version
- 1.0.1
When connected to Modem, ChatGPT may share relevant chats and memories with this app to help provide context for your requests. Modem’s use of this data is subject to their terms and privacy policy. If you have Memory enabled, data from the app may be used to proactively provide helpful information or suggestions. ChatGPT always respects your training data preferences, including for data from connected apps. Use of apps may come with elevated risk. You can manage your preferences or disconnect from apps anytime in your settings. Learn more