Front
Triage and reply to customers
Front is your team's customer operations platform for email, SMS, WhatsApp and chat. Connect it to ChatGPT to work on real customer conversations. Summarise a thread and draft a reply on its original channel. Triage an inbox by classifying requests, tagging them and assigning the right teammate. Look up a contact or account and their history before a call. See what is open and assigned to you, and what is waiting on someone else. ChatGPT reads the full conversation timeline in one view, including customer messages, internal comments, assignments, tags and status changes, so replies and updates carry the context your team already has. A workspace admin installs Front for the company, and each teammate authorises it individually. ChatGPT acts with exactly that teammate's Front permissions, and an admin can remove access at any time by uninstalling.
App
Front
Information
- Developer
- FrontApp, Inc.
- Category
- Communication
- Version
- 1.0.0
When connected to Front, ChatGPT may share relevant chats and memories with this app to help provide context for your requests. Front’s use of this data is subject to their terms and privacy policy. If you have Memory enabled, data from the app may be used to proactively provide helpful information or suggestions. ChatGPT always respects your training data preferences, including for data from connected apps. Use of apps may come with elevated risk. You can manage your preferences or disconnect from apps anytime in your settings. Learn more