Triage and reply to customers
Front is your team's customer operations platform for email, SMS, WhatsApp and chat. Connect it to ChatGPT to work on real customer conversations. Summarise a thread and draft a reply on its original channel. Triage an inbox by classifying requests, tagging them and assigning the right teammate. Look up a contact or account and their history before a call. See what is open and assigned to you, and what is waiting on someone else. ChatGPT reads the full conversation timeline in one view, including customer messages, internal comments, assignments, tags and status changes, so replies and updates carry the context your team already has. A workspace admin installs Front for the company, and each teammate authorises it individually. ChatGPT acts with exactly that teammate's Front permissions, and an admin can remove access at any time by uninstalling.
Når der er oprettet forbindelse til Front, kan ChatGPT dele relevante chats og hukommelse med denne app for at give kontekst til dine anmodninger. Fronts brug af disse data er underlagt deres vilkår og privatlivspolitik. Hvis du har aktiveret Hukommelse, kan data fra appen bruges til proaktivt at give nyttige oplysninger eller forslag. ChatGPT respekterer altid dine præferencer for træningsdata, også for data fra forbundne apps. Brug af apps kan medføre forhøjet risiko. Du kan administrere dine præferencer eller afbryde forbindelsen til apps når som helst i dine indstillinger. Få mere at vide