Triage and reply to customers
Front is your team's customer operations platform for email, SMS, WhatsApp and chat. Connect it to ChatGPT to work on real customer conversations. Summarise a thread and draft a reply on its original channel. Triage an inbox by classifying requests, tagging them and assigning the right teammate. Look up a contact or account and their history before a call. See what is open and assigned to you, and what is waiting on someone else. ChatGPT reads the full conversation timeline in one view, including customer messages, internal comments, assignments, tags and status changes, so replies and updates carry the context your team already has. A workspace admin installs Front for the company, and each teammate authorises it individually. ChatGPT acts with exactly that teammate's Front permissions, and an admin can remove access at any time by uninstalling.
Kui Front on ühendatud, võib ChatGPT jagada selle rakendusega asjakohaseid vestlusi ja mälusid, et anda sinu päringutele konteksti. See, kuidas Front neid andmeid kasutab, oleneb selle tingimustest ja privaatsuspõhimõtetest. Kui Mälu on lubatud, võidakse rakenduse andmeid kasutada, et ennetavalt pakkuda kasulikku teavet või soovitusi. ChatGPT arvestab alati sinu treeningandmete eelistustega, sh ühendatud rakenduste andmete puhul. Rakenduste kasutamisega võib kaasneda suurem risk. Saad eelistusi hallata või rakenduste ühenduse igal ajal seadetes katkestada. Lisateave