Triage and reply to customers
Front is your team's customer operations platform for email, SMS, WhatsApp and chat. Connect it to ChatGPT to work on real customer conversations. Summarise a thread and draft a reply on its original channel. Triage an inbox by classifying requests, tagging them and assigning the right teammate. Look up a contact or account and their history before a call. See what is open and assigned to you, and what is waiting on someone else. ChatGPT reads the full conversation timeline in one view, including customer messages, internal comments, assignments, tags and status changes, so replies and updates carry the context your team already has. A workspace admin installs Front for the company, and each teammate authorises it individually. ChatGPT acts with exactly that teammate's Front permissions, and an admin can remove access at any time by uninstalling.
Når ChatGPT er koblet til Front, kan ChatGPT dele relevante samtaler og minner med denne appen for å gi kontekst til forespørslene dine. Fronts bruk av disse dataene er underlagt deres vilkår og personvernerklæring. Hvis du har aktivert Minne, kan data fra appen brukes til proaktivt å gi nyttig informasjon eller forslag. ChatGPT respekterer alltid dine preferanser for treningsdata, også for data fra tilkoblede apper. Bruk av apper kan innebære økt risiko. Du kan administrere preferansene dine eller koble fra apper når som helst i innstillingene. Les mer