Gloria Palace Assistant helps guests explore the chain, find hotel information, and manage reservations through chat.
Users can discover the properties in the chain and ask about rooms, amenities, services, policies, and check-in/check-out times. The assistant can check availability, compare room and board options, and list optional extras.
Guests can create a reservation after explicitly confirming their selection and providing the required guest details. Existing reservations can be retrieved using the required booking credentials, and date changes or cancellations require explicit confirmation.
Example questions:
“Which Gloria Palace properties can I choose from?”
“What room types does Gloria Palace San Agustín offer?”
“Do you have rooms available next weekend?”
“Show me my booking details.”
“Modify my reservation dates.”
“Cancel my booking.”