Biggy

Biggy is BigPanda's AI agent for IT operations teams. Ask which incidents are open and which are getting worse, what changed before a service degraded, who is on call for a service right now, and where the runbook or knowledge article for a task lives. Biggy answers from the ITSM, on-call and observability tools already connected to your Biggy organization, so every answer reflects your live operational data. Read questions are answered directly; actions such as updating a record or paging a team are proposed as a plan and run only after you approve them. Every request runs with your own Biggy permissions and is attributed to you, and each answer links to the full Biggy conversation for details and follow-up.