Manage your AI receptionist, AI website assistant, and AI front desk from ChatGPT. InsertChat assistants answer customers across website chat, phone, WhatsApp, email, and SMS, using your business knowledge. Your team handles follow-ups in one shared inbox.
Use InsertChat in ChatGPT to:
- Get a front desk brief across your accessible assistants, with urgent, unassigned, waiting, and needs-you queues.
- Review receptionist calls and website conversations, summarize requests, and prepare callback briefs or reply drafts.
- Find leads and customer contacts, read their submitted inquiries, and look up related conversations.
- Check website-assistant knowledge and training, identify questions from customer conversations, and add a selected FAQ or business page.
- Review monthly conversation, resolution, contact, satisfaction, and credit reports.
- Open your workspace beside ChatGPT. Supported hosts also offer view navigation, reply-box drafts, composer mentions, and start-page/default-assistant settings.
Includes guided workflows for AI receptionist reviews, website-assistant knowledge, and front desk handovers.
An InsertChat account and connected workspace are required. Contacts require an owner or admin; reports also require analytics access. ChatGPT prepares drafts for you to review and send. Calling customers, booking appointments, publishing assistants, and changing phone routing are done through your configured InsertChat workflows, not these tools. Adding a URL imports one page, uses one credit and one source slot, and does not crawl the website. Setup and training checks do not verify every channel or prove a phone line or website widget is live. App view controls depend on host support; otherwise use result cards and drafts in chat.