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Tool Calling in AI Helpdesk Automation for Enterprise Systems

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Citations

Introduction to function calling | Generative AI on Vertex AI | Google Cloud

https://cloud.google.com/vertex-ai/generative-ai/docs/multimodal/function-calling

How to Supercharge Your Agents with Function Calling | by Daniel Pericich | Medium

https://dpericich.medium.com/how-to-supercharge-your-agents-with-function-calling-78c5196e5822

Introduction to function calling | Generative AI on Vertex AI | Google Cloud

https://cloud.google.com/vertex-ai/generative-ai/docs/multimodal/function-calling

Function calling and other API updates | OpenAI

https://openai.com/index/function-calling-and-other-api-updates/

Introduction to function calling | Generative AI on Vertex AI | Google Cloud

https://cloud.google.com/vertex-ai/generative-ai/docs/multimodal/function-calling

Introduction to function calling | Generative AI on Vertex AI | Google Cloud

https://cloud.google.com/vertex-ai/generative-ai/docs/multimodal/function-calling

Google Bard September update: App extensions and new features

https://blog.google/products/gemini/google-bard-new-features-update-sept-2023/

Reinvent your AI assistants with generative answers, actions, and more in Microsoft Power Virtual Agents | Microsoft Copilot Blog

https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/reinvent-your-ai-assistants-with-generative-answers-actions-and-more-in-microsoft-power-virtual-agents/

Reinvent your AI assistants with generative answers, actions, and more in Microsoft Power Virtual Agents | Microsoft Copilot Blog

https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/reinvent-your-ai-assistants-with-generative-answers-actions-and-more-in-microsoft-power-virtual-agents/

Vardhaman Deshpande: Chat with your user directory using OpenAI functions and Microsoft Graph

https://www.vrdmn.com/2023/10/chat-with-your-user-directory-using.html

Vardhaman Deshpande: Chat with your user directory using OpenAI functions and Microsoft Graph

https://www.vrdmn.com/2023/10/chat-with-your-user-directory-using.html

Vardhaman Deshpande: Chat with your user directory using OpenAI functions and Microsoft Graph

https://www.vrdmn.com/2023/10/chat-with-your-user-directory-using.html

AI-powered Tier 1 Help Desk Support For Modern Enterprises | Moveworks

https://www.moveworks.com/us/en/resources/blog/enterprise-guide-to-tier-1-help-desk-automation

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Okta

https://help.moveworks.com/docs/account-access-integration-okta

The one thing you need to speed up your help desk - Moveworks

https://www.moveworks.com/us/en/resources/guides/one-thing-improve-help-desk

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Okta

https://help.moveworks.com/docs/account-access-integration-okta

Account Access Integration - Okta

https://help.moveworks.com/docs/account-access-integration-okta

Offboard Employees Automatically and Prevent Unauthorized Access

https://www.cloudeagle.ai/blogs/cloudeagle-ai-101-offboard-employees-automatically

AI-driven Employee Offboarding: Ensuring Secure Access Removal ...

https://www.algomox.com/resources/blog/ai-based-employee-offboarding-automation.html

AI-powered Tier 1 Help Desk Support For Modern Enterprises | Moveworks

https://www.moveworks.com/us/en/resources/blog/enterprise-guide-to-tier-1-help-desk-automation

AI-powered Tier 1 Help Desk Support For Modern Enterprises | Moveworks

https://www.moveworks.com/us/en/resources/blog/enterprise-guide-to-tier-1-help-desk-automation

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Use function calling with Anthropic to enhance the capabilities of ...

https://cloud.google.com/vertex-ai/generative-ai/docs/samples/generativeaionvertexai-claude-3-tool-use

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

How to use function calling with Azure OpenAI in Azure AI Foundry ...

https://learn.microsoft.com/en-us/azure/ai-foundry/openai/how-to/function-calling

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

Securing LLM Function-Calling: Risks & Mitigations for AI Agents - DEV Community

https://dev.to/gmo-flatt-security-inc/llm-external-access-security-risks-mcp-and-ai-agent-38ee

Reinvent your AI assistants with generative answers, actions, and more in Microsoft Power Virtual Agents | Microsoft Copilot Blog

https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/reinvent-your-ai-assistants-with-generative-answers-actions-and-more-in-microsoft-power-virtual-agents/

The Rise of Agentic AI: A Story of Smart Teams, Traditional Tools, and the Future of Automation | by Raghunandan Gupta | Jul, 2025 | Medium

https://raghunitb.medium.com/the-rise-of-agentic-ai-a-story-of-smart-teams-traditional-tools-and-the-future-of-automation-351106eb3b98

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Active Directory

https://help.moveworks.com/docs/account-access-integration-active-directory

Account Access Integration - Okta

https://help.moveworks.com/docs/account-access-integration-okta

Vardhaman Deshpande: Chat with your user directory using OpenAI functions and Microsoft Graph

https://www.vrdmn.com/2023/10/chat-with-your-user-directory-using.html

All Sources